Legal
Refund Policy
Effective Date: 30th July, 2026
At JOHNAB Technologies Limited, we dedicate time, expertise, and resources to every project from the moment work begins. Please read this policy carefully before making any payment.
1. JOHNAB Academy
Payments made for:
- Digital courses
- Training programs
- Mentorship
- Workshops
- Bootcamps
- Educational materials
are strictly non-refundable. Because course access and learning materials are made available immediately after purchase, no refunds will be issued once payment has been completed.
2. Service Projects
For services such as:
- Website Development
- Mobile App Development
- Business Automation
- Graphic Design
- Video Editing
- Branding
- AI Solutions
- Digital Marketing
- Social Media Management
Before Work Begins
If payment has been made and JOHNAB Technologies Limited has not started any work, the client may request a cancellation. Any refundable amount will be determined after deducting any applicable administrative, consultation, or processing costs already incurred.
After Work Has Started
Once work has commenced on a project, all payments made become non-refundable. This includes:
- Deposits
- Milestone payments
- Partial payments
- Full payments
This policy applies because project resources, time, planning, and labor have already been committed.
3. Percentage-Based Services
For services charged based on an agreed percentage (such as commission-based marketing, advertising management, automation, or similar engagements), all payments made are non-refundable once work has started.
4. Failure to Deliver
If JOHNAB Technologies Limited is unable to begin or deliver the agreed service due solely to our fault, the client may be eligible for:
- Completion of the agreed work at no additional cost; or
- A refund of any unused balance relating to work that has not yet been performed.
Refunds will not apply where delays or non-delivery result from:
- Client failure to provide required information
- Changes requested by the client
- Third-party service interruptions
- Force majeure or circumstances beyond our reasonable control
5. No Chargebacks
Clients agree not to initiate chargebacks or payment disputes for services already started or delivered. If there is a concern regarding a project, clients should contact JOHNAB Technologies Limited first so that we can work toward a fair resolution.
6. Contact
For any questions regarding these Terms or our Refund Policy, please contact:
JOHNAB Technologies Limited
- Email: info@johnabtechnologieslimited.com
- Phone: +234 815 957 4995
- Website: www.johnabtechnologieslimited.com